Download all your data

Whether you're migrating away from Fastmail or you'd like to make your own backup of your data, you can download all your information.

Download your mail

You can import your mail into a desktop mail client using our setup guides. From there, your mail client can export the data to be stored locally in a format of your choice.

Some tips to remember when downloading your mail:

  • Make sure your mail client is set up to download data for offline access. This ensures it has a local copy of all of your data.
  • Make sure your mail client is downloading all of your folders. By default, many clients only synchronize the INBOX.
  • Make sure your mail client isn't configured to leave large mail or large mail attachments on the server.

If you do not have access to a mail client, you can also use our export tool. This tool can be found on your Settings → Import & Setup screen, under the Export section. Click on Choose mail to export... next to Mail, and you'll then be prompted to select which folder you'd like to download.

Mail is downloaded in a .zip file on your desktop. Only one folder can be downloaded at a time, so these steps will need to be repeated for each folder you wish to download and export.

Download your contacts

Follow our guide to export your contacts.

Download your calendars

Follow our guide to export your calendars.

Download your notes

At this time, we do not have a tool for downloading your notes. The easiest way to save your notes is to manually copy and paste them into a desktop text editor.

Download your files

You can download your files stored on Fastmail to your computer. This can be done either one file at a time, or all at once in a compressed ZIP folder.

  1. Go to Files.
  2. Click the checkbox next to each file you wish to download, or click the checkbox at the top to select all of your files.
  3. Click the Download button.

We have more information on Files in our help page.

Download your payment history

To download your past invoices, go to the Settings → Billing & Plan screen. Click on the View billing history button. This page will show your payment history at the top section, and Download buttons for each month's invoice.

Download your login history

You can download your login history from the last four weeks as a CSV file.

Go to the Settings → Password & Security screen and click Review to see your Logged In Sessions page. Click on the View all logins in the last 4 weeks link to view your Login Log. In the blue shaded box, there will be a link to download the data in CSV format.

Delete your data

You can delete all your data by closing your account.

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