Using Contacts

Adding contacts

Contacts can be added directly on your Contacts screen. Here, click New Contact, and enter as many details as you'd like. You can also add a contact from within an email address. When viewing a message, click on these sender's email address. Then, click the blue Add to Contacts button.

Custom images can be uploaded as avatars for each contact. Find the contact in your Contacts screen, then click the blue Edit button. Click the circle icon at the top, then upload the desired image and click Save. Images must be .jpg, .pdf, .gif, or .svg files. We also support the widely-used Gravatar service. If you have not uploaded your own custom avatar, we'll display Gravatar images when available.

Contacts can also be imported.

Searching

When trying to find a particular contact, use our search functionality. Accessible in the menu bar, or via the / shortcut.

searchallcontacts.png

You can search for a user by these fields: email addresses, phone numbers, online contact (website, Skype handle, Twitter handle, etc), notes, nickname, company, title. Searching isn't case sensitive (searching for a matches a and A and any accented versions such as Ǻ).

Searching provides immediate feedback, with all contacts who match being shown instantly, narrowing down the results as you continue to type.

If you have:

Bloggs, Jim
Bloggs, Joe
Bloggs, Mary

and you search for j, then Jim Bloggs and Joe Bloggs will be shown. If you keep typing and search for jo, then just Joe Bloggs will match.

Sorting

Change how your contact list displays by using the sorting selector. This lets you choose whether your contacts are shown ordered by first name, last name, company name, or nickname.

sort by first name, last name, company, and nickname

Changing the sorting order also changes the display. If you sort by last name, your contacts will be shown as <last name> <first name>. If you sort by first name, company, or nickname, your contacts will be shown as <first name> <last name>.

VIP contacts

Contacts can be added to your VIP list. You can give this group special permissions, including receiving notifications for messages from these contacts only.

VIP contacts will be displayed with a star icon next to their name, and messages from these contacts will appear with a star icon in your mailbox.

vip_contact_list.png

You can view just VIP contacts by clicking on the VIPs group under All Contacts.

Notifications can be enabled for VIP contacts only. For more information, please see our help page on notifications.

Auto-save new contacts

You can automatically save email addresses to your contact list, any time you email someone new.

Go to the Settings → Preferences screen, click Show Advanced Preferences, and click on the Auto-save contacts option in the Compose & Reply section. This is useful if you want to whitelist everyone you send a message to, in order to ensure their replies never go to your spam folder.

View contacts in sidebar

When viewing your email in the Fastmail web interface, the sidebar lets you quickly view your calendars and contacts, or see events, people, and attachments related to the message you're reading. The sidebar can be opened by clicking the icon on the top right corner of the web interface, or by pressing Shift+Command+i (Mac) or Ctrl+Shift+i (Windows).

When viewing a message, click People to view details for the sender(s) in the message. If a message is addressed to multiple people, they will be displayed as a list.

Clicking on a contact in the sidebar allows you to see their contact details, all previous email conversations with this contact, and any calendar events that you have with this contact.

Click the Call or Message icons to call or message this contact using your device's default calling or messaging programs. Click the Compose or Invite icons to compose an email or send a calendar invitation to this contact.

If the contact is not already in your address book, click the Add to Contacts button to add them. If they are already in your address book, click the Edit button to edit the contact's details. Click the star icon beside the Edit button to add this contact to your VIP list.

Click Open contact in new tab in the bottom right corner to view the contact in your address book in a new browser tab.

For more information on using the sidebar, click here.

Merging contacts

If you have two or more contacts that you would like to merge into a single contact, this can be done by selecting the contacts and clicking Merge.

Merging will combine all of the contacts' details. If the names or nicknames for the selected contacts are different, the name for the first contact selected will be used. If any of the selected contacts are a VIP, the merged contact will be a VIP.

Other information

See separate pages for information on:

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