You can use the Send a copy feature when you want to send a message to a new address, exactly as it appeared to you. This is different from forwarding: When you forward an email, it shows that it was sent by your account, and the original message is included within. When you send a copy, the recipient sees the exact same message you see.
Note that the delivery headers are different in the copy compared to the original message, because the copy was sent by you. It can be compared to printing a second copy of a letter, sticking it inside a new envelope, and sending it to someone else. The letter is an exact copy of the original, but it has new delivery instructions to send to a new person. Therefore, your username will be included in the headers of any email sent this way.
You can send a copy by following these steps:
- Open the message.
- Click the Actions menu in the top right hand corner of the message.
- Click Send a copy....
- Enter the email address that you'd like to send the copy to.
- Click Send.
Why don't I see a copy in my Sent folder?
When you send a copy, it is exactly the same as the original, and you already have the original. The only difference is in the mail delivery headers, which are not normally displayed by most email programs, including our web interface.
If you want to see in your Sent folder that a copy of the message has been sent, and/or you want to be able to easily see who it was sent it to, we recommend forwarding the message as an attachment instead of sending a copy.