These instructions are for users who purchased their domain on Name.com and would like to change their mail records (MX) so they can send and receive mail with Fastmail.
Changing your MX records is the best option for users who have a website on their domain hosted with another service. For users who do not have a website hosted at their domain, switching nameservers is usually a better option.
This guide covers three steps to setting up your domain:
Advanced instructions for setting up MX records can be found here.
1. Add your domain to Fastmail
We have a setup guide to help you get your domain working as quickly and easily as possible.
After you have purchased your domain from Name.com, log in to Fastmail and go to the Settings → Domains screen.
Add your domain(s) (e.g.
mydomain.com). Using the Add Domain button brings up the new domain screen. Type your domain into the text box.
If your domain has been purchased from Name.com, we will display this on the next screen. You can also choose Name.com from our list of supported registrars.
Follow the wizard to add your email addresses to Fastmail. To have the wizard provide you with steps to update your MX records by default, choose Yes when you are asked if you have a website.
Please note: If you are on a legacy plan, the domain setup wizard can only set up email addresses, not users. You will need to add users manually in order to create additional user accounts at your custom domain.
2. Edit your MX records in Name.com
Note: We recommend making these changes at a time that you do not expect much mail to be sent to your domain.
Log in to your account at Name.com.
In the Domain List on your account, find the domain you want to use with Fastmail, and click on it to find the settings.
Under Domain Details, click Manage DNS Records.
You should see a section where you can add new DNS records, with a drop down for Type. Click the drop down, and choose MX. Create your first record with the following details:
- Now add a second MX record with the following details:
Click Add Record. When you are finished, your records should look like this:
You should now have two MX records,
in2-smtp.messagingengine.com. If you have any MX records aside from these two, please delete them or you may not receive any mail.
3. Signing your domain
Your domain should now be ready to receive messages. In order to make sure your sent messages reach your recipients, there are a couple more records to add in your Name.com account.
- Add three new DNS records in the same place you added your MX records. Instead of MX, choose CNAME from the drop down, and set them to the following (make sure to replace
mydomain.comwith your actual domain name):
- Add one final new record, in the same place you added your CNAME records. In the drop down for the record type, choose TXT, then enter the following information:
When you are finished, your domail control panel should look like this, with your domain name written in the blanks:
- Once you have finished this step, your domain should be working with Fastmail. To check all your settings are correct, log in to your Fastmail account and go to the Settings → Domains screen. Click Recheck DNS. Your domain should now say
Active. MX records set.
Name.com has further instructions for using their DNS configuration panel available here.